Refund Policy
Because you will receive a
digital copy of an Item purchased, all Items are sold “as is” and we do not
issue refunds once the order is accomplished and the product download link is
sent. You assume the responsibility for your purchase.
However, we realize that
exceptional circumstance can take place with regard to the character of the
product we supply.
Therefore, we DO honor
requests for the refund on the following reasons:
Specific terms stated on a
specific digital product: Some digital products may explicitly state a full or
partial refund is based on a satisfaction guarantee.
Non-delivery of the product.
Claims for non-delivery must be submitted within 7 days from the order placing
date. Otherwise the product will be considered received and downloaded;
Download issues:
It may happen so that you are
having problems while downloading the product. Claims regarding such issues
must be submitted within 7 days. If you do not properly contact us during this
period, you agree that we may construe silence as a successful download of the
product with no further right of redress or refund for a “download issue”
reason;
Major defects:
Although all the products are
thoroughly tested before release, unexpected errors may occur. You should
contact us for such issues. We keep the right to rectify the error or defect
within 72 hours. If any deficiency is approved and we fail to correct it within
72 hours from the date of the initial complaint letter or any other
notification provided by a Customer, the refund will be issued to the customer
in full without any compensations or reimbursements. OR, at customer’s choice,
replacement of the product of the same or around the same value can be offered;
Product not as described: such
issues should be reported within 7 days from the date of the purchase. Clear
evidence must be provided proving that the purchased product is not as it is
described on the website. Complaints which are based merely on the customer’s
false expectations or wishes are not honored.
Please note that we do not bear
any responsibility and therefore we do not satisfy any refund/return/exchange
requests based on incompatibility of our products with some third-party
software other than those which are specified as compatible in a description
available on the sales page of each product. We don’t guarantee that our
products are fully compatible with any third-party programs and we do not
provide support for third-party applications.
Requests for a refund are
accepted at Contact Us within the period of 1 week after the order is placed.
You should accompany this request with detailed and grounded reasons why you
apply for a refund. Please make sure your request does not contradict our Terms
of Use/Privacy Policy.
LINKS ON THE WEBSITE
If the Website contains links to
other sites and resources provided by third parties, these links are provided
for your convenience only. This includes links contained in advertisements,
including banner advertisements and sponsored links. We have no control over
the contents of those sites or resources, and accept no responsibility for them
or for any loss or damage that may arise from your use of them. If you decide
to access any of the third party websites linked to this Website, you do so
entirely at your own risk and subject to the terms and conditions of use for
such websites.